Get actionable website feedback instantly
Add a feedback button and connect with your users in seconds. Screenshots, session recordings and technical details — all in one place.
Free plan available · Install with one script tag
Click the feedback button
Your users press one button, on any page of your site.
Features that you'll love
Effortlessly collect, organize, and act on feedback
Simple implementation
Live on your site in under a minute
Implementation is as easy as copy + paste. Drop one short script into your codebase and a feedback button appears on every page.
- One script tag, no build step
- Works on any website or framework
- No browser extension for your users
Comprehensive insights
Every report arrives with the full story
Get all the necessary information for effective debugging, from error logs to network performance and more, so you never have to ask “what browser are you on?” again.
- Console errors & network requests
- Browser, OS, screen size and page URL
- Annotated screenshots of exactly what they saw
Streamlined communication
Close the loop with your users
Effortlessly connect with your customers directly through email or through a public forum to discuss their feedback, all from one inbox.
- Reply by email, right from UserHelp
- Or discuss openly in a public forum
- Keep users posted until it's fixed
Pay once. Keep it.
Start free, upgrade once when you're ready. No subscriptions, no per-seat fees.
Basic
For hobby projects and personal use
$0 free forever
- Unlimited responses
- Annotated screenshots
- Response categories
- Localization
- 1 project
The free plan shows a UserHelp.co watermark.
Pro
For startups and small to medium businesses
Everything in Basic, plus:
- Unlimited sites Use it on as many projects as you need
- No watermark Remove the UserHelp.co branding
- Team collaboration Work through feedback together
- Error logs Inspect console errors from each report
- Technical details Browser, OS, screen size and more
- Email replies Chat with users right from UserHelp
- Public forums Discuss feedback openly with users
- Session recordings Watch what happened before the report
Frequently asked questions
Ask everything you need to know about our products and services.
What is UserHelp?
UserHelp.co is a web-based tool designed for receiving feedback and annotations about websites, offering an optimal method for collecting bug reports alongside screenshots, session recordings, annotations, and detailed technical meta-data.
Who is UserHelp for?
Ideal for both agencies and software development teams, UserHelp.co is particularly suited for gathering feedback from clients and internal sources during the development phase, as well as collecting user input regarding live websites.
Does UserHelp slow down my site?
No, it does not. The UserHelp.co script is designed to operate exclusively in the background, ensuring that your website's performance remains unaffected and doesn't slow down.
Can my users submit feedback without an account?
Certainly, individuals are able to provide feedback and share comments without needing to create an account.
Can I customize my feedback button?
You sure can. At UserHelp, you can customize pretty much everything from design to placement and language etc. For more information, read the docs here.
Don't just take our word for it. 400+ people trust us.
“UserHelp has revolutionized our feedback collection process! It's incredibly easy to use, and our team loves how seamlessly it integrates into our workflow.”
Sarah
Product Manager
“UserHelp has become an indispensable tool for our development team. It streamlines the feedback process and helps us prioritize tasks effectively. Thanks to UserHelp, our development cycles have become more efficient, leading to faster releases and happier clients!”
David
Lead Developer
“UserHelp has been a game-changer for our customer support team. It simplifies the process of gathering and organizing feedback from our users, enabling us to address their needs promptly and efficiently. Our customers are happier than ever!”
Emily
Customer Support Manager
Get in touch with us & let's talk.
Questions, feedback or a feature request? Drop us a line — we'd love to hear from you.
Office Hours
Monday–Friday
8:00 am to 5:00 pm
hello@userhelp.co
Ready to transform your website with actionable feedback?
Set up in minutes. Start free, upgrade when you need more.